Sales Training for Hairdressers

by Jan on October 3, 2011

Sales Training for Hairdressers – Northampton As we often do when we are working with any business that deals directly with the public, we set up a ‘mystery shopper’ visit. The young trainee who was washing hair went away from our mystery shopper on two occasions to answer her phone and say ‘call you back in a minute – I’m [...]

{ 0 comments }

Sales Training for Restaurants

by Jan on September 28, 2011

Sales Training Case Study – Italian Restaurant, Cambridge After meeting with the business owner to discuss the issues he wanted to address, we set up a ‘mystery shopper’ visit, just to get to know a bit more about the business and how it operates. Most things scored around 6/10, until we complained about one of the dishes [...]

{ 0 comments }

Small Business Growth

September 23, 2011

These days, you can’t pick up a newspaper or magazine, or turn on the TV without a constant onslaught of bad news about the economy. What’s up? Petrol prices, inflation, unemployment, food prices, crime, gas and electricity prices, taxes, mortgages, home repossessions, bankruptcies – that’s what’s up! What’s crashed? Stock market, house prices, banks, your [...]

Read the full article →

More on Steve Jobs

August 27, 2011

Steve Jobs Inspirational Quotes View more presentations from InsideView

Read the full article →

Steve Jobs

August 27, 2011

Here’s a great Slideshare presentation on Steve Jobs – an Apple a day my friend – we wish you well…. iMentor Steve Jobs View more presentations from Coach Bay

Read the full article →

Reduce Business Costs

February 23, 2010

Reduce Your Business Costs Barter! Yep – I know you’re probably thinking that it disappeared hundreds, if not thousands of years ago, but bartering has its place in modern day business. If you need something, don’t automatically reach for the credit card or cheque book; you should try to trade something first. Barter deals usually [...]

Read the full article →

Focus Maintained

November 11, 2009

The Ten Million Pound Question At a meeting last week, I asked what changes each business owner could implement immediately to drive his business forward quickly but without additional cost. Over an hour we heard – in general terms – how there was little that could be done as most things had been in place [...]

Read the full article →

Two Minute Management

October 28, 2009

   TWO MINUTE MANAGEMENT COURSE LESSON 1 An eagle was sitting on a tree resting, doing absolutely nothing. A small rabbit saw the eagle and asked him, “Can I also sit on my ass like you and do nothing? The eagle answered, “Sure, why not.” So the rabbit sat on the ground below the eagle, [...]

Read the full article →

Don’t let Twitter take over your life!

October 5, 2009

Some readers seem to have noticed that all of my Twitter accounts seem to have grown exponentially. Absolutely true! And I’ve had a lot of questions recently on this………Have I spent my life, these past few months, behind closed doors, being a slave to Social media?  Have I given up turning businesses around because I’ve made [...]

Read the full article →

Secret of Success

September 27, 2009

THE SECRET OF SUCCESS There was once a boy who wanted to seek the secret of success. One day he approached a wise man living up in the mountain. When he found the wise man at the hut, he asked, “Wise man, can you tell me the secret to becoming successful in life?” The wise [...]

Read the full article →

← Previous Entries