Small Business Profit Strategists, Helping Your Business Get More Business » small business consultants

Sales Training for Hairdressers

Jan — Mon, 03 Oct 2011 13:52:47 +0000

Sales Training for Hairdressers – Northampton As we often do when we are working with any business that deals directly with the public, we set up a ‘mystery shopper’ visit. The young trainee who was washing hair went away from our mystery shopper on two occasions to answer her phone and say ‘call you back in a minute – I’m [...]

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Sales Training for Hairdressers

Sales Training for Restaurants

Jan — Wed, 28 Sep 2011 19:10:15 +0000

Sales Training Case Study – Italian Restaurant, Cambridge After meeting with the business owner to discuss the issues he wanted to address, we set up a ‘mystery shopper’ visit, just to get to know a bit more about the business and how it operates. Most things scored around 6/10, until we complained about one of the dishes [...]

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

Sales Training for Restaurants

Small Business Growth

Jan — Fri, 23 Sep 2011 14:08:10 +0000

These days, you can’t pick up a newspaper or magazine, or turn on the TV without a constant onslaught of bad news about the economy. What’s up? Petrol prices, inflation, unemployment, food prices, crime, gas and electricity prices, taxes, mortgages, home repossessions, bankruptcies – that’s what’s up! What’s crashed? Stock market, house prices, banks, your [...]

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

Small Business Growth

Focus Maintained

Jan — Wed, 11 Nov 2009 11:06:53 +0000

The Ten Million Pound Question At a meeting last week, I asked what changes each business owner could implement immediately to drive his business forward quickly but without additional cost. Over an hour we heard – in general terms – how there was little that could be done as most things had been in place [...]

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

Focus Maintained

More MPs to Resign?

Jan — Fri, 18 Sep 2009 14:45:48 +0000

We’ve all got views on this one – should more MPs resign over the expenses scandal??? I’m with the “Ayes” here. The seriousness of this disclosure has been washed over by all parties – why hasn’t there been an outing of the offenders and an instruction to pay it ALL back? This happens if you [...]

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

More MPs to Resign?

Business Change

Jan — Thu, 03 Sep 2009 16:55:08 +0000

We preach and teach “change” 24/7. The old slogan ” The sign of (business) madness is doing the same thing each day but expecting something to change” – still hits the nail. We know that many times it’s hard to stop what you’re doing and go down a completely different path. If you have money [...]

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

Business Change

Relax a Little

Jan — Fri, 24 Jul 2009 20:28:59 +0000

Hey – it’s the weekend – so why not rest up and relax a little! Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit CrunchRelax a Little

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

Relax a Little

Buying Decisions

Jan — Tue, 21 Jul 2009 11:33:26 +0000

A short while ago, I observed a training session where the topic was “Influences on the Buying Decision” The trainer put up four categories with the corresponding percentage of influence alongside.. These were Price 8% : Company Pedigree 17% : Product 28% : Salesperson 47% I don’t know about you, but with the cold winds [...]

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

Buying Decisions

Small Business Cop Out

Jan — Tue, 16 Jun 2009 20:08:08 +0000

Have small businesses been meeting secretly and agreeing on the answer to one our early fact find questions? It seems strange that the answer that many business owners give has instant signs of “OK Guv – hands up – I did it – handcuff me and lock me up!” And it’s only a little probing [...]

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

Small Business Cop Out

Sales Presentation in the Sun

Jan — Fri, 29 May 2009 15:39:04 +0000

Just back from a Club La Costa “Holiday Club” presentation in Spain. It wasn’t business – it wasn’t “mystery shopping” or strategy advice – it was pure family time – although this blog is a reflection of my (business)thoughts on CLC (couldn’t resist!) and I must say front up, that I was pleasantly surprised overall. [...]

Post from: Small Business Profit - Survive & Thrive Tactics to Ride-Out The Credit Crunch

Sales Presentation in the Sun